Shipping Policy

At Kidora Toys, we aim to deliver your toys and children’s products safely and as quickly as possible.

📦 Order Processing

Orders are processed after confirming product availability and customer details.

We may contact you by phone or message to confirm your order before shipping.

Kidora Toys offers delivery inside Egypt.

Delivery availability and fees may vary depending on your city or area.

Delivery time may vary depending on your location and courier availability.

Usually, orders are delivered within 2 to 5 business days after confirmation.

Shipping fees are calculated based on the delivery area and will be confirmed before completing the order.

Any additional delivery charges, if applicable, will be communicated to the customer before shipping.

Please make sure your name, phone number, and address are correct to avoid delivery delays.

Kidora Toys is not responsible for delays caused by incorrect or incomplete delivery information.

If the customer is unavailable at the time of delivery, another delivery attempt may be arranged depending on the courier policy.

Additional delivery fees may apply if the order needs to be shipped again.

If your package arrives damaged or you receive an incorrect item, please contact us within 24 hours of receiving your order.

Please provide clear photos of the item, packaging, and order details so we can review the issue quickly.

Customers may also visit our store to check available products or arrange pickup, if available.

Store Address: 3 Al Rahman Al Rahim St., off Al Madina St., New Nozha, Cairo, Egypt.

If you have any questions about shipping or delivery, please contact Kidora Toys through our Facebook page or visit our store.